1. Name:*
2. Email:*
3. Country:*
4. Role*
Distributor
Installer
Dual-Role Partner (Installer & Distributor)
EPC
Homeowner
Other(please specify)
5. Company Name:*
6. How did you hear about Pytes? (Select all that apply)*
Trade Show
YouTube
Social Media (LinkedIn, Facebook, Instagram, X)
Distributor
End User Inquiry
Other(please specify)
7. How many Pytes batteries have you sold/installed in the past year? (For Distributor/Installer/EPC)*
Less than 20 units
21-50 units
51-100 units
More than 100 units
8. What types of systems have you installed with Pytes batteries? (Select all that apply)*
Off-grid Residential
On-grid Residential
Commercial & Industrial
Agriculture and Ranching
Other(please specify)
9. Did the systems you installed receive any incentives (e.g. ITC, SGIP, REAP, VPP, or CDBG)?*
Yes (please select below) ITC
SGIP
REAP
VPP
CDBG
Demand Response Programs
Other (please specify)
No
10. Which inverter(s) did you install the Pytes batteries mostly with? (Select all that apply)*
Sol-Ark
Solis
Luxpower
EG4
Victron Energy
Other(please specify)
11. How long did the installation usually take?*
Less than 1 hour
1–3 hours
More than 3 hours
12. If you encountered installation challenges, what were they? (Select all that apply)*
Battery weight/handling
Wiring and connections
Communication with inverters
Installation manual clarity
Missing parts at the job site
Other(please specify)
13. What could improve your installation experience?(Select all that apply)*
Better installation manual
More training or online videos
Pre-configured settings for inverters
Lighter or more compact design
Other(please specify)
14. What topics would you like to see covered in future training? (Select all that apply)?*
Battery installation best practices
Troubleshooting & diagnostics
Integration with inverters
Safety & compliance guidelines
System design & scalability
Trainings that qualify for NABCEP credits
Other(please specify)
15. How would you rate the responsiveness and helpfulness of our customer support service team?*
Excellent
Good
Average
Fair
Poor
16. To better support your business, which types of incentive programs would you like Pytes to offer or expand? (For Distributor/Installer/EPC)(Select all that apply)*
Pytes Power Partners
Rebate Program
SPA
Co-Marketing
Referral Program
Others(please specify)
17. Do you have any suggestions for Pytes Energy regarding new products, services, marketing, or improvements:*
Thank you for completing the questionnaire.
Register for the warranty, you’ll receive an additional three months of warranty coverage: https://www.pytesusa.com/Warranty-Registration.html
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